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Returns & Exchanges

Can I return or exchange my item/s?

Your item/s can be returned within up 30 days from your delivery date for a refund. Your item/s can be returned up to 60 days from your delivery date for a Store Credit or an exchange. YES- your order was delivered in the last 30 days- your item is f

How do I lodge a return?

First, You’ll need your order number - This can be found on the top of your order confirmation email and will start with your order number. Click the link below to access our super-easy online return platform. Start a Return

Can I return a gift card or voucher?

Unfortunately, gift cards and vouchers are final, they are non-returnable and cannot be refunded.

Received a incorrect or faulty item?

Oh no, we're so sorry to hear. Please contact us immediately at [email protected] with your order number and photos of your item/s, we will get back to you within 24 hours to assist with getting things fixed up for you. Please note: you have

Are returns and exchanges free?

Unfortunately at this stage when returning or exchanging an item, you are responsible for the shipping cost. These costs are non-refundable. Please note: for returns for refunds, a 15% fee applies from the total order value. This figure will be taken